Vice President of Operations

Operations · San Jose, California
Department Operations
Employment Type Full-Time - Regular
Minimum Experience Executive

Vice President of Operations– Silicon Valley Leadership Group

The Silicon Valley Leadership Group works to develop, promote and advance policy initiatives that benefit our members, their employees, and the Bay Area. As the tech industry has moved to the forefront of our global economy, the SVLG’s policy work expanded beyond the confines of Silicon Valley.  The foundation of the organization is the 350+ member companies ranging from start-ups to Fortune 500 players in today’s economy.  To remain strong, we are continuing to grow our impact and influence.  Check us out here:


We are seeking a dynamic senior business operations leader to evolve and strategically up-level all aspects of the organization’s daily operations and management of resources including its business systems and software, management and coordination of our physical office space, process improvement, telephone, computer, and other work-related asset management and coordination.

This position will report directly to our CEO.

In this role, you will work across all of the organization's functions to ensure that processes are standardized and streamlined in order to support the work of our Public Policy, HR, Accounting, Business Development/Sales, Partner Success, Communications & Media teams and be a key member of the leadership team to offer recommendations to enhance overall organizational performance and cost management.  You’ll drive a variety of different projects ranging from high-level operational goals to hands-on day-to-day technical operational needs to ensure that SVLG’s priorities and its member companies are effectively supported.   

Key Requirements:

  • Build relationships with everyone and collaborate closely with the executive team and key members of staff to identify needs and develop solutions
  • Develop systems re-architecture for building CRM across the organization and integrating existing technology applications seamlessly for all staff
  • Think strategically and tactically by assessing where obstacles are appearing and recommending solutions that are both efficient and cost-effective
  • Act as Project Manager on both simple and complex from start to finish.  Proactively deliver timely updates to Executive Team and provide information or training for staff members 
  • Provide overall management and direction to outsourced partners for IT support and outside service providers and coordinate those activities to ensure security and continuity of support
  • Working closely with HR to ensure the efficient on-boarding of new staff members
  • Drive development and maintain content on Employee Portal directly and through staff participation and coordination
  • Lead work to transition to a Hybrid workforce model ensuring systems and tools are in place to ensure consistent and efficient work processes 
  • As our physical office space requirements evolve, ensure that health and safety requirements are attended to 
  • Develop “bring-your-own-device” policies as part of that transition. Manage the in-office details as our office transitions from a physical space to a hybrid work model and all that entails


Qualifications and Experience: 

  • BS/BS with a minimum of 8-10 years of hands-on experience in small to medium-sized organizations
  • Great collaboration skills; comfort with ambiguity and change
  • Experience managing budgets and business demands simultaneously looking for opportunities to streamline and simplify.
  • May manage Accounting staff depending on background and experience
  • Excellent writing and communications skills are essential.
  • Must be comfortable interfacing directly with all levels of member company structure, from CEOs to policy committee participants.
  • Working knowledge and experience in word processing and spreadsheet functions are required. We currently use:  Salesforce, Microsoft products, Salesforce (CRM), G-Suite, and QuickBooks.
  • Excellent technical proficiency and expertise with IT system implementation and architecture including Salesforce
  • Because of the location of our office and most staff, member company representatives, and in-person events, the preferred candidate will be based in the SF Bay Area




SVLG provides full medical/dental benefits for the employee (with 10% employee contribution), 12 vacation days annually to start, paid sick leave, Life/ADD insurance, sabbatical, and 401k. 


The Silicon Valley Leadership Group recognizes that supporting diversity and inclusion is not just the right thing to do, it’s what makes our region, state, and member organizations among the most successful and innovative in the world.  By assembling a team of professionals from all backgrounds, gender identities, and life experiences we are better able to represent to needs of our member organizations as well as our colleagues and community partners.


Candidates will be required to certify they are vaccinated against COVID-19 upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law.


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  • Location
    San Jose, California
  • Department
  • Employment Type
    Full-Time - Regular
  • Minimum Experience